Visitor Policies

To ensure a safe, enjoyable, and inspiring experience for all visitors, MOCA BANGKOK kindly asks for your cooperation in observing the following guidelines throughout your visit.

Visitor Conduct and Etiquette
+ Please dress appropriately. MOCA BANGKOK is an art and cultural space within the context of Thai values. Visitors are kindly requested to dress respectfully in consideration of the venue, the artworks, and other visitors. While “appropriate attire” may vary according to individual perspectives, it generally refers to clothing that is neat and not overly revealing, such as extremely short shorts, sheer clothing, or beachwear.
+ Visitors are permitted to enter designated public areas only.
+ Running, shouting, skating, or any behavior that may disturb other visitors is not permitted.
+ Children and minors must remain under close supervision by a parent or guardian at all times and should not be left unattended in exhibition areas.
+ Smoking is prohibited inside the building. A designated smoking area is available at the garden terrace only.
+ Pets are not permitted inside the museum.
Care of Artworks and Exhibition Spaces
+ Please maintain a safe distance from artworks and exhibition displays for your safety and the preservation of the artworks.
+ Touching artworks, plinths, frames, glass, display cases, or exhibition equipment is not permitted, except in designated areas or activities where touching is expressly allowed.
+ Photography and video recording inside the museum are subject to MOCA BANGKOK’s Photography and Video Recording Policy.
Museum Safety and Security
+ Weapons, hazardous objects, or any items that may cause harm are not permitted inside the museum.
+ The museum reserves the right to inspect bags and personal belongings for the safety of visitors, artworks, and exhibition spaces.
+ MOCA BANGKOK uses CCTV cameras within the museum premises for the safety of visitors, artworks, and exhibition spaces.
+ The museum reserves the right to refuse admission or request visitors to leave the premises in cases where their behavior may damage artworks or museum property, or disturb the experience of other visitors.
Bags, Personal Belongings, Food, and Beverages
+ Bags and belongings larger than A4 size, such as backpacks, camera bags, or large shoulder bags, must be deposited at the baggage storage area near the ticket counter.
+ Food and beverages are not permitted inside the exhibition areas.
+ Food and drinks may be consumed only at MOCA Café on the Ground Floor.
Sketching and Note Taking
+ Sketching within the exhibition areas is permitted using pencil only.
+ The use of ballpoint pens, markers, fountain pens, ink, or any coloring materials is not permitted.
+ Sketchbooks and notebooks must not exceed A4 size (21 × 29.7 cm).
+ Easels, chairs, or sitting on the floor for sketching are not permitted during regular visiting hours.
+ Exceptions apply only to school or university groups that have arranged permission in advance and received approval from the museum.
+ During busy periods, museum staff may temporarily request visitors to suspend sketching or note taking for safety and visitor convenience.
Accessibility, Wheelchairs, Strollers, and Special Assistance
+ The museum is accessible to wheelchair users and visitors with limited mobility.
+ Strollers are permitted in most areas of the museum. However, strollers are not allowed on escalators.
+ Please ensure that safety belts are fastened and brakes are engaged whenever wheelchairs or strollers are stationary.
+ Visitors requiring special assistance are kindly requested to inform staff upon arrival.
Emergency Procedures
+ In the event of an emergency, please follow staff instructions and calmly exit the building through the nearest emergency exit.
+ Emergency exits are clearly marked throughout the building.
Lost and Found, Contact, and Feedback
+ If you lose an item or discover lost property, please contact the Information Counter for assistance.
+ Found items will be kept temporarily. The museum cannot accept responsibility for the loss of personal belongings.
+ MOCA BANGKOK welcomes comments and suggestions from all visitors. If you have any questions, feedback, or compliments, please contact the Information Counter or email info@mocabangkok.com.
+ Your feedback is valuable and helps us continue improving the museum experience for everyone.
Photography and Video Recording Policy
MOCA BANGKOK encourages creative engagement among visitors while ensuring the safety of artworks, exhibition spaces, and the overall visitor experience.
Photography for General Visitors
Visitors may take still photographs and record short videos for personal use in public areas of the museum, except where “No Photography” or “No Video Recording” signs are clearly displayed.

Please observe the following regulations:
+ Flash, selfie sticks, tripods, lighting equipment, microphones, audio recording devices, additional filming equipment, and drones are not permitted, unless prior approval has been granted by the museum.
+ Changing outfits, staging scenes, or using props for photography or video recording inside the museum is not permitted, unless prior approval has been granted by the museum.
+ Photography and video recording must not disturb other visitors, obstruct walkways, or affect the safety of artworks and exhibition spaces.
+ Photographs and videos may be used for personal, non-commercial purposes, including sharing on personal social media accounts. They may not be used for commercial purposes, advertising, product or brand promotion, organizational publicity, or any commercial activity without prior written approval from the museum.

If you are a member of the press, a content creator, an organization, or wish to conduct photography or video recording for special purposes, please contact MOCA BANGKOK in advance at Tel. 02 016 5666 to 7 or email info@mocabangkok.com.
Student Projects, Commercial Photography, and Film/Video Production
Photography or video recording beyond personal use, including student projects, wedding photography, product photography, branded content, or commercial productions, requires prior written approval from the museum.
Application Requirements
+ Requests must be submitted at least two weeks in advance and should include project details, purpose, preferred date and time, number of participants, equipment list, and an official letter from an instructor, educational institution, or affiliated organization, signed by an authorized representative.
Approval Considerations
+ Approval will be considered based on the safety of artworks and visitors, museum schedules, staff availability, conditions of space use, and suitability with the museum’s image. Museum staff may request a meeting to discuss further details before approval is granted.

Approved projects may be subject to fees depending on the scope of space use, duration, and resources required. All applicable fees must be paid in advance before the project begins.

For applications or further inquiries, please contact info@mocabangkok.com.
Press and Media
Members of the press may photograph exhibitions and museum spaces upon receiving prior approval from the museum.

+ Please present a valid press identification card, register upon arrival, and wear the PRESS badge provided by the museum throughout the duration of your assignment.
+ Bags and equipment may be subject to security inspection for the safety of artworks, visitors, and exhibition spaces.
+ The use of flash, lighting equipment, tripods, microphones, or additional filming equipment requires approval by the museum on a case-by-case basis and must not affect the artworks or the experience of other visitors.
+ Photography or video recording during exhibition openings, special events, or in restricted areas requires prior approval from the museum.